Qualen
Pollard
Overland Park, KS
Principal Software Engineer
Piccadilly Cloud
2024 — Present
Principal software engineer with 8+ years of designing and scaling systems using Go, TypeScript, and Java. With a proven record of building distributed systems, SDKs, and frontends for multi-million-dollar products I can turn complex workflows into scalable, observable, and maintainable systems.
Experience
- Architected a Go-based distributed system of 10+ RESTful services to support clients’ hiring and data insights needs.
- Designed and implemented multi-provider integrations with third-party systems working directly with clients to satisfy their needs in streamlining their day-to-day processes.
- Reduced load times through core services by 4-5x by restructuring architecture to utilize data lakes instead of on demand queries.
- Enhanced availability and end user engagement by setting up system monitoring, alerts, and tracing strategies that provide insight into service health.
- Managed day-to-day technical direction for the team by closely collaborating with PM's and UX team.
- Managed end-to-end delivery of 7+ apps, including web, UI, and utilities in a TypeScript and Vue-based ecosystem.
- Built and maintained a serverless backend using Node.js and Google Cloud Functions.
- Developed systems to enable real-time management through ordering, scheduling, routing, and sample tracking across medical visits.
- Implemented logging, reporting, and automated function deployments using CI/CD pipelines on GCP.
- Led and implemented a real-time captioning and dubbing system over SRT to provide locality to news broadcasts.
- Integrated OpenAI’s Whisper and ElevenLabs to extract text for generating core captions, which were encoded into video streams as 608/708 captions.
- Leveraged multi-process programming architecture to reduce processing speed and meet client standards of under 5s turnaround time.
- Decreased bottom line by implementing metrics to monitor system performance and client rate usage.
- Architected and implemented a Java-based REST API powering all promotional ad systems across web and native mobile channels, reaching hundreds of millions of users.
- Reinforced service availability through monitoring and alerting systems using Slack, Dynatrace, and OpenTelemetry to capture metrics for monitoring service health.
- Led and assisted internal team ad engagements by implementing a React component library, TypeScript SDK, and Java SDK to expose the promotion platform.
- Enhanced Kohl’s analytics and reporting for ads through the implementation of an internal tracking system SDK.
Let's Connect
Always interested in new opportunities, collaborations, or just conversations.
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